The number one cause of most UX problems

Donkey

The Minute UX™ series: one-minute reads about website problems I’ve discovered in numerous UX audits. You’ve all heard the modern proverb about what happens  when we assume. But it’s no laughing matter. Assuming is where most UX problems (most life problems?) begin. … Read more

The most common (and egregious) mobile nav problem

Arrow

The Minute UX™ series: one-minute reads about website problems I’ve discovered in numerous UX audits. The most common mobile navigation problem is when a menu tab has two functions: (1) tapping the section title goes to a page, and (2) tapping … Read more

Fonts should be at least 16px, including Mobile & email!

Eye chart

The Minute UX™ series: one-minute reads about website problems I’ve discovered in numerous UX audits. Website and email font sizes must be large enough for optimal readability and accessibility. The text you’re reading here is 18px (set in Roboto, a Google … Read more

Does your website meet color contrast standards?

Woman with magnifying glass

The Minute UX™ series: one-minute reads about website problems I’ve discovered in numerous UX audits. Adequate contrast is required for text readability. That applies to everyone—especially as we age—but more particularly for people with various levels of vision loss. For example, … Read more

Your website needs a clear “Home” link

I just wanna go home

The Minute UX™ series: one-minute reads about website problems I’ve discovered in numerous UX audits. This could be the shortest post in my Minute UX series. Look at your website. If there’s no “Home” link (apart from the logo) in the … Read more

Button wording must be meaningful, not fanciful

Laptop

The Minute UX™ series: one-minute reads about website problems I’ve discovered in numerous UX audits. Choosing the right words for website or app buttons is crucial. (I’ll save button visual design for another blog.) Vague or fanciful button text is remarkably … Read more

Careless responsive design hurts mobile usability

Frustrated phone user

The Minute UX™ series: one-minute reads about website problems I’ve discovered in numerous UX audits. I suspect that website owners, designers, and developers view their sites more often on desktop screens than on phones and therefore mobile problems go unseen. Every … Read more

When, why & how web links should open new tabs

Open new tab icon

The Minute UX™ series: one-minute reads about website problems I’ve discovered in numerous UX audits. Improper link handling can disrupt user experience and fail at accessibility compliance. I often see these three problems with internal and external text links and buttons … Read more